Providence Health & Services Jobs

Title: Collections Specialist
Location: Washington-Renton

Providence is calling for Collection Specialists at Providence Strategic and Management Services in Renton, WA.

The Collection Specialist contributes to the achievement of financial targets, performance standards and service delivery.

In this position you will:
• Take initiative to secure payment or resolve delinquent account balances.
• Negotiate terms of repayment to bring accounts current.
• Skip tracing to ensure optimal opportunities for account resolution.
• Re-establish defaulted payment plans.
• Resolve exceptions to ensure the proper flow of accounts through the collections process.
• Demonstrate excellent verbal, written and interpersonal communication and telephone skills
• Work collaboratively in a positive and professional team environment.

Required qualifications for this position include:
• High School Diploma or GED equivalent
• Two years experience in call center, billing, collections or financial industry

Preferred qualifications for this position include:
• ACA or similar certification in credit and collections
• Knowledge of HIPAA rules and regulations
• Bi-lingual in English and Spanish

Schedule, Shift and Compensation:
• Schedule: Full-time
• Shift: Variable
• Pay: Hourly rate/ Depending on Experience, Plus Commission

Pre-Employment Screening:
• Successful background check
• Drug screen
• Credit check

About the department you will serve.
Health Services Asset Management (HSAM) is a third party licensed, bonded collection agency, wholly owned by Providence Health and Services. As a Providence entity, HSAM practices the same mission and core values as Providence Health and Services when collecting on patient accounts. HSAM provides significant value to patients, providers and the care organizations we serve. HSAM helps Providence control costs and improve bottom line, a necessity in the increasing environment of decreasing reimbursement.

Providence Health & Services is an Equal Opportunity Employer who provides competitive benefits, a drug-free workplace and supports work/life balance.

Job: Billing/Insurance/Coding